Customer Dispute

Home | For Individuals | Dispute Resolution | Customer Dispute

Talk to our experts

Get started today by requesting an initial consultation.

  • Hidden
  • Hidden

Know your rights as customer!

Consumer law governs the relationship between businesses and individuals in relation to the purchase of services or goods. The law is designed to protect the consumer in relation to goods that are faulty or not of satisfactory quality, not fit for purpose, or essentially fail to do what is said on the label. We are dedicated to finding you a cost-effective solution that respond to your specific needs in this area.

Buying a faulty product or receiving a bad service can be frustrating. In some situations, you can claim against the person or business that sold you the item or service. Our consumer dispute solicitors can guide you through making a claim or advise you if you have an existing claim. As a consumer, when you buy goods or services from a business, you agree to their terms of service. Service providers and businesses also have a duty to make sure what they sell complies with Trading Standard regulations. We may be able to help if a business or provider is not complying with such regulation.

Next steps

Talk to our expert solicitors and find out how we can help.

Why Crystal Law?

Our team are here to make the law crystal clear.

Our expert solicitors have a wealth of experience, bourne from years of helping 1000s of clients located across the UK on a wide variety of legal matters.

With our extensive knowledge and understanding across many key areas of UK civil law, we're able to provide bespoke legal advice that's tailored to your circumstances.

We know that the law can feel extremely complex and we are there to guide our clients with our down-to-earth approach and jargon-free legal advice.